Qatar Railways Firm (Qatar Rail) has introduced that Doha Metro recorded greater than 200mn in ridership for the reason that launch of its service in 2019. This new milestone underscores the rising public belief within the metro system amongst residents and guests all year long, a press release mentioned.
It additionally highlights the metro’s very important position as an efficient and dependable different for each day commuting and travelling throughout numerous occasions and events hosted by the nation. Since its launch in Might 2019 till January 2023, Doha Metro recorded over 100mn passengers. Initially, it took roughly 3.5 years to succeed in this milestone. Nonetheless, the metro achieved the identical milestone once more in a file time of slightly below two years, reflecting a big and fast improve in passenger confidence in its providers.
Metro’s success is attributed to providing world-class transportation providers that guarantee a protected and dependable journey expertise for all prospects by a sophisticated community comprising 37 stations throughout three traces: Crimson, Gold, and Inexperienced.
Over the previous 5 years, Doha Metro has emerged as a cornerstone of Qatar’s success in internet hosting and organising greater than 20 native, regional, and worldwide sports activities occasions. These embody outstanding tournaments such because the Amir Cup Finals, the FIFA Arab Cup 2021, the FIFA World Cup Qatar 2022, and the AFC Asian Cup Qatar 2023, amongst others. Throughout these main occasions, Qatar Rail applied unprecedented operational plans to serve the followers and guarantee buyer security whereas they have been throughout the metro community.
The metro community connects to most key locations, activation areas, vacationer sights, and Hamad Worldwide Airport. The continued collaboration with companions such because the Ministry of Transport and Mowasalat firm (Karwa) has enhanced built-in transport options together with providers such because the metrolink buses, metroexpress vans, and Park & Experience services. These enhanced First and Final Mile providers play a key position in rising metro patronage by offering a number of entry choices that make the journey to and from metro stations extra handy.
Lately, the metrolink service has expanded considerably, now masking 61 routes masking 30 metro stations, in comparison with simply 13 routes in Might 2019. Equally, the metroexpress service at present serves 10 metro stations and 12 tram stations, a notable improve from simply two stations when it was first launched in July 2019.
The opening of the Lusail Tram community and the enlargement of its providers have considerably contributed to the mixing of the 2 networks, linked by way of the Legtaifiya Station. This integration gives a seamless and environment friendly journey expertise, permitting passengers to maneuver between the metro and tram networks with ease, whereas accessing Lusail Metropolis and its key locations.
By way of efficiency metrics and buyer satisfaction indicators, Doha Metro has achieved outstanding outcomes since its launch in Might 2019 by November 2024.
The general buyer satisfaction price stands at a powerful 99.75%. The full incident frequency price is simply 0.01, reflecting the adherence to the best international security requirements. Moreover, the metro achieved 99.85% service reliability, 99.64% punctuality, and 99.99% service availability.
A survey performed by Ipsos additional highlights the general public’s optimistic notion of Doha Metro. Roughly 90% of respondents think about Doha Metro a protected mode of transport that reduces site visitors congestion, presents an environmentally pleasant different, and ensures a handy journey expertise, notably for people with disabilities.
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