Tribune Information Community
DOHA
Qatar Railways Firm (Qatar Rail) has introduced that the whole variety of passengers who used the Doha Metro and Lusail Tram networks, throughout the group stage of the FIFA Arab Cup Qatar 2025, from December 1 to 9, reached greater than 2.5 million passengers, with 2,419,433 passengers utilizing Metro and 108,239 passengers utilizing tram.
Doha Metro and Lusail Tram providers noticed a outstanding turnout from Arab Cup followers, notably on the day 8 of the match, which marked the best ridership because the competitors kicked off on December 1. Greater than 315,000 passengers have been transported that day throughout the metro and tram networks. The very best every day ridership was recorded on December 8, pushed by two main fixtures: the Saudi Arabia vs. Morocco match at Lusail Stadium, immediately related to Lusail QNB Station on the Crimson Line, and the Oman vs. Comoros match at Stadium 974, served by Ras Bu Abboud Station on the Gold Line.
On this record-setting day, Lusail QNB Station was the busiest throughout your complete metro community, welcoming practically 88,000 passengers, adopted by Msheireb and DECC stations. Inside the Lusail Tram community, Legtaifiya Station recorded the best footfall.
Throughout the group stage, Doha Metro’s busiest stations have been Lusail QNB, DECC, and Msheireb. The metro supplied connectivity to key fan zones and occasion areas and sights resembling Souq Waqif, Lusail Boulevard, Katara, and Previous Doha Port.
As Qatar welcomes followers for the FIFA Arab Cup 2025 and the FIFA Intercontinental Cup Qatar 2025, held from December 1 to 18, Qatar Rail, and its service supplier proceed to scale up the operational efficiency of the Metro and Tram networks by means of a complicated management ecosystem and a completely coordinated command construction designed to make sure uninterrupted, protected, and dependable mobility all through the tournaments interval.
Additionally, Qatar Rail absolutely mobilised your complete fleet of 110 fashionable, comfy, and safe Doha Metro trains. This contains the deployment of 6-carriage trains on the Crimson Line, doubling the capability to 1,120 passengers per prepare, and decreasing the headway between trains on all three strains not solely throughout common peak hours, but additionally earlier than and after the match instances.
With massive match-day crowds anticipated throughout a number of venues, Qatar Rail has intensified monitoring capabilities, strengthened on-the-ground readiness, and expanded its coordination with nationwide companions to keep up seamless passenger move throughout stations and trains. Central to this operational readiness are Qatar Rail’s two foremost management centres: the Built-in Management Centre (ICC) at Al Wakra and the Operations Management Centre (OCC) on the Lusail.The ICC oversees all prepare actions on the three Metro strains, coordinating real-time operations throughout 37 stations. This contains monitoring passenger move, station techniques, platform actions, prepare headways, and security protocols.
Additionally, the OCC performs an equally vital position for the Lusail Tram community, guaranteeing constant efficiency, sustaining timetable adherence, and responding shortly to operational calls for.Each centres present 24/7 visibility over their respective networks, enabling the operations groups to regulate service plans, deploy extra trains and groups throughout peak hours, and mitigate any disruptions with speedy impact.
Extra subject inspections are finishing up at stadium stations and high-footfall interchange factors between one and three days prior to every match. To make sure sooner technical response instances, devoted upkeep groups from all Facility Administration subcontractors have been deployed throughout key stations, supported by First Line Response Technicians positioned strategically at stadium and interchange areas.These measures reinforce community resilience and enhance the capability to handle massive crowds anticipated earlier than and after every sport.
The 105 Contact Centre continues to function a multichannel communication hub 24/7, providing passengers entry by means of telephone calls, emails, WhatsApp, social media, and Qatar Rail web site and App. With passengers incessantly in search of real-time prepare schedules, station entry info, and repair modification alerts, the centre gives steady stay updates to help journey planning and guarantee easy mobility between stadiums, fan zones, and key locations.
The centre operates utilizing superior buyer engagement instruments for name, WhatsApp administration, case administration and interplay monitoring. Current enhancements, together with the improve of the WhatsApp communication channel, enable the centre to deal with excessive volumes extra effectively whereas sustaining accuracy and pace in response instances.
Passengers wishing to contact the centre throughout the match might dial 105 or by means of WhatsApp at 4443 3105, the place the crew continues to supply real-time response and direct help all through the match interval. The Arab Cup 2025 is going down throughout six stadiums: Lusail, Ahmad bin Ali, Al Bayt, Training Metropolis, Khalifa Worldwide, and Stadium 974. 5 stadiums are conveniently situated inside strolling distance from the closest metro station, together with Stadium 974 through Ras Bu Abboud Station, Training Metropolis Stadium through Training Metropolis Station, Ahmad Bin Ali Stadium through Al Riffa Mall of Qatar Station, Khalifa Worldwide Stadium through Sport Metropolis Station, Lusail Stadium through Lusail QNB Station.
In the meantime, Al Bayt Stadium is related by means of a devoted shuttle bus service from Lusail QNB Station. All through the Arab Cup match, Qatar Rail continues to keep up shut coordination with the Ministry of Inside, Ministry of Transport, Hamad Medical Company, Mowasalat, and the native organising committee. This unified operational method ensures that security, crowd administration, and transport operations stay absolutely synchronised, enabling hundreds of followers to depend on the Metro and Tram networks as their major technique of journey throughout the match.
